I don't understand what the problem is. You just said you received the email on both users. If you're using SMTP ensure Host follows with the PORT (e.g. smtp.example.com:8000) for it to work right with CB.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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By default the Pending and Welcome emails send after payment and not before. So if you're email confirmation or admin approval enabled you won't get any emails (nor will the user) until they complete the payment process. They they would receive the pending email to confirm their email address. Once confirmed you should receive admin approval email (if enabled). After approved they should receive the welcome email. You can change this workflows by editing your plans and on the Workflows tab set confirmation and/or approval to be before payment.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
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Search the forums CB links:
Documentation
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Localization
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CB Quickstart
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CB Paid Subscriptions
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Add-Ons
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Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
All my plans are free. I have no pending payments to any plan. But even if i did, then shouldn't i be able to receive a payment e-mail to the user e-mail?
I see, yeah with free plans those settings won't matter. Please disable CBSubs and try registering without and see if you receive any emails. This will let us know if CBSubs is interfering or not.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
I disabled cb subs and i tried registering a new account from cb registration page menu item. Still the same. I receive no e-mails neither to user nor to administrator
krileon
