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CBSubs Options console error

  • galanopd
  • galanopd
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5 months 3 weeks ago #338261 by galanopd
Replied by galanopd on topic CBSubs Options console error

Prorating is per plan. So plans you want to allow prorating simply enable that.

Following your answer (below) in this thread  #326794 from 2 years ago when we had a similar conversation I thought it was not possible. I am happy that now this works!

So you want prorating to work from Parent 1 Child 1 to Parent 2 Child 1? I'm not sure that'll work as prorating works within its parent plan. It would likely only prorate Parent 1 to Parent 2 and ignore the child plan prorating.



 

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  • krileon
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5 months 3 weeks ago #338262 by krileon
Replied by krileon on topic CBSubs Options console error
That still won't prorate parent 1 child 1 to parent 2 child 1. Only the parent plans will prorate. So whatever time they have remaining on parent 1 would be able to prorate to parent 2, but not the child plans.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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  • galanopd
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5 months 2 weeks ago #338304 by galanopd
Replied by galanopd on topic CBSubs Options console error
Is there a "smart" method to simultaneously delete all users and their subscriptions, or must I manually manage this through the database?
What are the steps for that? 

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  • krileon
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5 months 2 weeks ago #338308 by krileon
Replied by krileon on topic CBSubs Options console error
You can delete a subscription by editing the user and checking the delete checkbox in CB > User Management. Beyond that no. Especially for payment data as most countries will require keeping that data by law for a limited number of years. We'll provide some more management tools in the future to make it easier to purge test payments though as it's common to perform manual tests now and again.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: galanopd

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