Do emails send at all? Navigate to CB > User Management and click the checkbox next to your user. Next click Mass Mailer and send an email to your self. Also does pressing the Send Mails button work to send out the emails?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Strange, please PM backend super administrator login credentials so can review the mailer configuration.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Looks like the mailer won't send unless "But do not send message if it's later than:" has a value. I've set it to 1 day after and processed your queue, which sent the mail fine; you should have the email soon. This is a bug though and will create a bug ticket for further investigation as if "But do not send message if it's later than:" is required it shouldn't allow you to select no value.
#4370
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.