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[#4370] Mailer Automation CRON test queues but not send

  • krileon
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10 years 11 months ago #238170 by krileon
Do emails send at all? Navigate to CB > User Management and click the checkbox next to your user. Next click Mass Mailer and send an email to your self. Also does pressing the Send Mails button work to send out the emails?


Kyle (Krileon)
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  • zen
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10 years 11 months ago #238175 by zen
Mass Mailer does work with the user (I'm using Super Admin user to test this whole process).

Pressing the Send Mails button does NOT send and brings me back to Mailer: Automation Settings page.

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  • krileon
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10 years 11 months ago #238369 by krileon
Strange, please PM backend super administrator login credentials so can review the mailer configuration.


Kyle (Krileon)
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  • zen
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10 years 11 months ago #238378 by zen
PM sent.

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10 years 11 months ago - 10 years 11 months ago #238423 by krileon
Looks like the mailer won't send unless "But do not send message if it's later than:" has a value. I've set it to 1 day after and processed your queue, which sent the mail fine; you should have the email soon. This is a bug though and will create a bug ticket for further investigation as if "But do not send message if it's later than:" is required it shouldn't allow you to select no value.

#4370


Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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Last edit: 10 years 11 months ago by krileon.

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  • zen
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10 years 11 months ago #238433 by zen
Thank you for your help, Kyle.

I'm not quire sure if I understand what that option "But do not send message if it's later than:" mean.

Does it mean "do not sent the message if the set send date is later than xx"?

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