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[SOLVED] 2.4 installed, messaging broken

  • cbrace
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13 years 5 months ago - 13 years 5 months ago #165862 by cbrace
Hi slabbi

I have just upgraded from v2.2 to 2.4 following your instructions in the README. I saved the config file, deinstalled the module, ran the SQL commands in phpMyAdmin, installed com_uddeIM, and then copied back the config file. The uddeIM admin reported the config file was old and updated it. I found the uddeIM PM in my inbox.

Everything seems to look OK...

but PMs aren't being sent.

I sent a test PM to another (test) account, checked the account, inbox empty. Sent a PM from that account back to myself. Nothing. uddeIM appears to be sending them, and they show up in the sender outbox, but not the recipient inbox.

Any ideas how I might determine what is going wrong here? My site is running Joomla 1.5.23.

TIA
Last edit: 13 years 5 months ago by cbrace.

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  • slabbi
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13 years 5 months ago #165867 by slabbi
Replied by slabbi on topic Re: 2.4 installed, messaging broken
Can you check the database tables if for the new messages the field "delayed" in "jos_uddeim" is "0"?

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  • slabbi
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13 years 5 months ago #165870 by slabbi
Replied by slabbi on topic Re: 2.4 installed, messaging broken
Please check in uddeIM backend if the "Moderate new users" is enabled. If neither "Yes" nor "No" is selected please save the config and check if this setting is set to "No" now.

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  • slabbi
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13 years 5 months ago #165871 by slabbi
Replied by slabbi on topic Re: 2.4 installed, messaging broken
Can you check if the following database fields have been applied:

Table "jos_uddeim" should contain a field "delayed" and a index "delayed".
Table "jos_uddeim_emn" should contain a field "moderated".

When the first field is missing uddeIM does not show any messages in the recipients inbox.

Code:
ALTER TABLE `jos_uddeim` ADD `delayed` INT( 1 ) NOT NULL DEFAULT '0' ; ALTER TABLE `jos_uddeim` ADD INDEX ( `delayed` ) ; ALTER TABLE `jos_uddeim_emn` ADD `moderated` INT( 1 ) NOT NULL DEFAULT '0' ;

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  • cbrace
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13 years 5 months ago - 13 years 5 months ago #165873 by cbrace
Replied by cbrace on topic Re: 2.4 installed, messaging broken

Can you check the database tables if for the new messages the field "delayed" in "jos_uddeim" is "0"?

They are zero.

Please check in uddeIM backend if the "Moderate new users" is enabled. If neither "Yes" nor "No" is selected please save the config and check if this setting is set to "No" now.

Was set to NO.

slabbi wrote: Can you check if the following database fields have been applied:

Table "jos_uddeim" should contain a field "delayed" and a index "delayed".
Table "jos_uddeim_emn" should contain a field "moderated".

When the first field is missing uddeIM does not show any messages in the recipients inbox.

Code:
ALTER TABLE `jos_uddeim` ADD `delayed` INT( 1 ) NOT NULL DEFAULT '0' ; ALTER TABLE `jos_uddeim` ADD INDEX ( `delayed` ) ; ALTER TABLE `jos_uddeim_emn` ADD `moderated` INT( 1 ) NOT NULL DEFAULT '0' ;

Running those commands seem to indicate that field is there, but I am not an MySQL expert:
Code:
Error SQL query: ALTER TABLE `jos_uddeim` ADD `DELAYED` INT( 1 ) NOT NULL DEFAULT '0'; MySQL said: #1060 - Duplicate column name 'DELAYED'

Please let me know if you have any other ideas.

TIA
Last edit: 13 years 5 months ago by cbrace.

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  • slabbi
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13 years 5 months ago #165875 by slabbi
Replied by slabbi on topic Re: 2.4 installed, messaging broken
Very strange.

I have tested it on several sites and it is working fine.

In order to debug this problem I need a sadmin account, the component extplorer installed and phpMyAdmin access. Before doing this, maybe you post the table entry that shows this problem (message available in outbox but not available in inbox).

Have you checked the settings under "deletion" tab in uddeIM backend? Maybe the message has been trashed?

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