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Missing notifications icon on user profile page

  • jhaines
  • jhaines
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1 week 1 day ago #340326 by jhaines
Okay, yes, it works fine with Cassiopeia. The missing icons are all the same. class="fa fa-globe" or some variant thereof. I've poked around with the inspector and have attached screenshots and bits of code. What next? Is this something that can be fixed by an override? If so, how and where? Is the root problem with the template, or CB?
Please advise how I can get this fixed and/or what to do next.


Joomla! 5.2.3 Stable [ Uthabiti ] 7-January-2025 16:00 GMT
Kunena: 6.3.8 2024-12-29
CB: 2.9.3+build.2025.01.09.19.37.00.f3e4e0439
CB Antispam: 6.1.0
JCE: 2.9.82

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  • krileon
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1 week 16 hours ago #340329 by krileon
Your template maybe restyling Fontawesome in some way that's breaking the styling. I'm guessing they're changing the font-family of Fontawesome for some reason.

Switch back to your template and first try using Fontawesome 6 Compatibility in CB > Configuration > Integrations and see if that resolves your template conflict issue. If your issue persists you'll need to contact the developer of your template.


Kyle (Krileon)
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  • jhaines
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5 days 10 minutes ago #340337 by jhaines
 Fontawesome 6 Compatibility was already on.

The problem seems to be browser dependent, to some extent. It was broken on Firefox / Chrome / Edge on a Win 11 laptop, however it displayed correctly using Safari on an old iphone 6 SE!

We've found this hacky workaround:
Code:
<style> .fa.fa-globe:before {     content: "\f0ac"; } .cb_template .fa-map-marker:before {     content: "\f041"; } </style>

Could you review the hack and see whether that points to any adjustment in the CB code please?

Joomla! 5.2.3 Stable [ Uthabiti ] 7-January-2025 16:00 GMT
Kunena: 6.3.8 2024-12-29
CB: 2.9.3+build.2025.01.09.19.37.00.f3e4e0439
CB Antispam: 6.1.0
JCE: 2.9.82

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  • krileon
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4 days 16 hours ago #340342 by krileon
No adjustment is needed in CB. Your 3rd party template is clearly doing something to Fontawesome to result in the break as it works fine with Cassiopeia default template. We do not apply custom fixes for 3rd party templates, sorry there's just way too many templates for us to have to be responsible for that. I recommend contacting the developer of your template, but you're of course welcome to apply whatever custom CSS fixes you find necessary.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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