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[SOLVED] 0 Error when Registered user attempts to access GJ group

  • Oishiku
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2 years 11 months ago #327631 by Oishiku
Replied by Oishiku on topic 0 Error when Registered user attempts to access GJ group

krileon wrote: Strange, am not able to reproduce your issue locally or on our demo site. What PHP version is your site on? Please PM (link to directly PM me in my forum signature) backend super user login credentials as well as frontend user test credentials where this issue is present and will take a look.


Hello Krileon,

Do pardon my delayed reply... T'is that season.

I am using PHP Version: 7.4.27

I also sent you the information you requested by PM

Looking forward to finding a solution.

Thanks

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  • krileon
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2 years 11 months ago #327639 by krileon
Replied by krileon on topic 0 Error when Registered user attempts to access GJ group
Not sure I understand what the issue is. Your site doesn't have any GJ groups. I was also able to create and view a GJ group on frontend with the test account. Please provide exact steps to reproduce your issue.

Kyle (Krileon)
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  • Oishiku
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2 years 11 months ago #327641 by Oishiku
Replied by Oishiku on topic 0 Error when Registered user attempts to access GJ group

krileon wrote: Not sure I understand what the issue is. Your site doesn't have any GJ groups. I was also able to create and view a GJ group on frontend with the test account. Please provide exact steps to reproduce your issue.


The groups in question disappeared on the test site which might provide some information about the issue. I sent PM with further details.

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2 years 10 months ago #327681 by krileon
Replied by krileon on topic 0 Error when Registered user attempts to access GJ group
Ok, have investigated your install. It looks like CB GroupJive Forums just failed to install completely. Installing it again clears up the issue. I did find a bug with GJs interaction with CB Gallery though. The trigger usage won't work due to an issue in the namespace which is why on your site users could upload to a groups gallery without joining it. That is now fixed in latest GJ build release.

As for your live site my recommendation is update to latest GJ build release and re-install CB GroupJive Forum. That should completely resolve your issues. Once done please let me know if issue persists.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • Oishiku
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2 years 10 months ago - 2 years 10 months ago #327690 by Oishiku
Replied by Oishiku on topic 0 Error when Registered user attempts to access GJ group
Hi Krileon,

I have taken the steps you suggested.
  • updated to latest GJ build release and
  • re-install CB GroupJive Forum

... and now the problem seems to have been resolved.

I am able to view, join, invite/receive invite and post in the various groups without difficulty.

Thank you for your assistance... very much appreciated.
Last edit: 2 years 10 months ago by Oishiku.
The following user(s) said Thank You: krileon

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