[SOLVED] 0 Error when Registered user attempts to access GJ group

Good day,

Although an unregistered guest can enter a GJ group, registered users get a "0 Error" when attempting to access a GJ group regardless of type of group (open, private etc.) or whether the registered member is the owner of the group or not.

Any assistance would be greatly appreciated.


Site running:
Joomla! 3.10.3
CB: 2.6.4+build.2021.12.13.16.40.42.1aac584c7 (CB originally installed with Quickstart)

Enable debug mode and maximum error reporting in Joomla global configuration. Once done try to access a group again and see if any further information about the error is provided. As is there isn't much to go on with just "0 Error".

Thank you for your reply.

A customised error page was reponsible for the simple 0 error message. When I adjusted the error page, I received the following output when I attempted to access the GJ group as a registered user.


Call to undefined method CB\Plugin\GroupJiveForums\CBGroupJiveForums::getGlobalParams()
/www/components/com_comprofiler/plugin/user/plug_cbgroupjive/plugins/cbgroupjiveforums/templates/default/forums.php:45

Call stack
# Function Location
1 () JROOT/components/com_comprofiler/plugin/user/plug_cbgroupjive/plugins/cbgroupjiveforums/templates/default/forums.php:45
2 HTML_groupjiveForums::showForums() JROOT/components/com_comprofiler/plugin/libraries/CB/Plugin/GroupJiveForums/Forum/Kunena/KunenaForum.php:182
3 CB\Plugin\GroupJiveForums\Forum\Kunena\KunenaForum->getTopics() JROOT/components/com_comprofiler/plugin/libraries/CB/Plugin/GroupJiveForums/Trigger/ForumsTrigger.php:236
4 CB\Plugin\GroupJiveForums\Trigger\ForumsTrigger->showForums() JROOT/libraries/CBLib/CB/Legacy/cbPluginHandler.php:880
5 cbPluginHandler->call() JROOT/libraries/CBLib/CB/Legacy/cbPluginHandler.php:1293
6 cbPluginHandler->trigger() JROOT/components/com_comprofiler/plugin/user/plug_cbgroupjive/templates/default/group.php:48
7 HTML_groupjiveGroup::showGroup() JROOT/components/com_comprofiler/plugin/user/plug_cbgroupjive/component.cbgroupjive.php:1020
8 CBplug_cbgroupjive->showGroup() JROOT/components/com_comprofiler/plugin/user/plug_cbgroupjive/component.cbgroupjive.php:192
9 CBplug_cbgroupjive->getCBpluginComponent() JROOT/libraries/CBLib/CB/Legacy/cbPluginHandler.php:880
10 cbPluginHandler->call() JROOT/libraries/CBLib/CB/Legacy/cbTabs.php:1486
11 cbTabs->_callTabPlugin() JROOT/libraries/CBLib/CB/Legacy/cbTabs.php:1600
12 cbTabs->tabClassPluginTabs() JROOT/components/com_comprofiler/comprofiler.php:723
13 tabClass() JROOT/components/com_comprofiler/comprofiler.php:274
14 require_once() JROOT/libraries/src/Component/ComponentHelper.php:402
15 Joomla\CMS\Component\ComponentHelper::executeComponent() JROOT/libraries/src/Component/ComponentHelper.php:377
16 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/SiteApplication.php:194
17 Joomla\CMS\Application\SiteApplication->dispatch() JROOT/libraries/src/Application/SiteApplication.php:233
18 Joomla\CMS\Application\SiteApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:225
19 Joomla\CMS\Application\CMSApplication->execute() JROOT/index.php:49

Ensure CB GroupJive Forums is public access and published in CB > Plugin Management. Please also be sure GJ itself is completely up to date.

Ensure CB GroupJive Forums is public access and published in CB > Plugin Management. Please also be sure GJ itself is completely up to date.

Yes, noted that all these parameters are met... currently running the most recent build (3.5.0+build.2021.07.20.18.29.40.e6a18b16c )

I actually realised that when I unpublish CB GroupJive Forums, I am able to enter the group as a registered user.

Rechecked under General Parameters for CB GroupJive Forums that "Kunena" was selected as the Forum and the appropriate categories were also selected.

Forum tab works well for registered user in general and member posts are listed ok suggesting that the integration with Kunena is functioning outside of the GroupJive group.

Currently running Kunena 5.2.3. Updating to most available version I ran into problems with avatar integration.

Strange, am not able to reproduce your issue locally or on our demo site. What PHP version is your site on? Please PM (link to directly PM me in my forum signature) backend super user login credentials as well as frontend user test credentials where this issue is present and will take a look.