[#7198] Administrator user online in joomla but not in CB

Have reviewed your install and see that they're not being counted, but I've no clue why. The query is simply as follows.


Replace jos_ with whatever your table prefix is and run the query directly in phpmyadmin. That should be the results the user sees. It could also be just a language string problem since the string appears translated. Try switching back to English and see if issue persists.

The result is "0"!
but I've seen the session table into the db and there are the users online...


PS into the fileds where are the users online client_id is NULL and guest is 0, is the same for what you've written?

Client ID should not be null. It should be 1 or 0. 0 is for frontend and 1 is for backend. Please ensure Joomla is completely up to date as this sounds like an issue in Joomla it self.

Thank you, I'm asking on joomla forum.
But I don't understand why the basic Joomla Online module works good...

krileon wrote: Have reviewed your install and see that they're not being counted, but I've no clue why. The query is simply as follows.

Code:

SELECT COUNT(*) FROM `jos_session` WHERE `client_id` = 0 AND `guest` = 0

Replace jos_ with whatever your table prefix is and run the query directly in phpmyadmin. That should be the results the user sees. It could also be just a language string problem since the string appears translated. Try switching back to English and see if issue persists.

For now I've eliminated the option "client_id" into CB Online module, so now it shows every visitor/users also if is in backend, but I'm the only one have access to backend so I don't care

Ok, was able to find the cause. If "Shared Sessions" is set to "Yes" within Joomla global configuration under the System tab you'll have this issue. Have added a bug ticket as we'll have to account for that parameter as if enabled Joomla won't set client_id.

forge.joomlapolis.com/issues/7198