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[SOLVED] moderator does not receive an email to approve

  • fgevic
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2 years 9 months ago - 2 years 9 months ago #328269 by fgevic
Hello,

I am using CB latest version.
I have set the moderator to approve the registration. The new user will receive the email: pending registration.
However, the moderator does not receive an email to approve.
In my opinion, everything is set up correctly.

Best Regards,

Felix
Last edit: 2 years 9 months ago by krileon. Reason: Added [SOLVED] tag to subject

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2 years 9 months ago #328274 by krileon
Approval is done after email confirmation. You'll receive an email to approve them once they confirm their email address. If you're not getting such an email after they confirm then edit your user in CB > User Management and ensure "Receive Moderator Emails" is set to "Yes".


Kyle (Krileon)
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2 years 9 months ago #328277 by fgevic
Problem solved.
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