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[SOLVED] Captcha/Recaptcha is blank in registration form

  • lornevs
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5 years 10 months ago - 5 years 9 months ago #309984 by lornevs
This has been an on-going problem for some time. If I use the standard Google Recaptcha (version2) it works fine on the Contact form but on the Registration form there is a label, but no image so, obviously, potential registrants cannot complete the process. I tried using The New Recaptcha (the No I am not a robot checkbox), again it works perfectly in the Contact form but does not appear in the Registration form even though I have set it as the default. In this case users are allowed to register.

I have an old CB Captcha plug-in but it is labeled as not compatible with my current CB version. Does this mean I cannot use a Recaptcha for registration unless I renew my membership? That's a lot of money for one plug-in.

I am using Joomla! 3.9.2 and Community Builder 2.4.0. My site is at www.vibrations.ca but for obvious reasons, registration is disabled. Any insights would be appreciated.
Last edit: 5 years 9 months ago by krileon. Reason: Added [SOLVED] tag to subject

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  • krileon
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5 years 10 months ago #310029 by krileon
You'll need CB AntiSpam for captcha. The old CB Captcha plugin has been deprecated since CB 2.x released.


Kyle (Krileon)
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  • lornevs
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5 years 10 months ago #310033 by lornevs
Thanks Kyle - I do have an older version of it - 1.2.2 - but when I enable it I get the same issue, the Captcha label is there but no image. Unfortunately I don't appear to be able to get a newer version without paying hundreds of dollars to renew my membership. I don't begrudge the money if I'm using the service enough but my site is a hobby site, it does not generate any income at this time so I have a hard time justifying that much expense.

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5 years 10 months ago #310069 by krileon
CB AntiSpam 1.2.2 is far too old. It is not compatible with CB 2.x. You do not need to spend hundreds of dollars as each add-on can be individually purchased as needed from the add-ons page below. CB AntiSpam individual purchase is $15 for 6 months of support and updates (for that add-on only).

www.joomlapolis.com/addons

A 3 month professional subscription is also $99 and provides everything except CBSubs and CB Package Builder.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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5 years 10 months ago #310085 by lornevs
Thank you again Kyle, I will do that. I guess when I clicked Buy it takes me to the page that will renew what I had before, this is a much better option.
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5 years 9 months ago #310110 by lornevs
OK sorry but I still need some help on this. I bought CB AntiSpam Bot and downloaded the free CB AntiSpam plugin, enabled everything but still get the same result. The Global configuration is set to CAPTCHA-RECAPTCHA.
What am I doing wrong?

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