Ok, I've tried searching on here and the net and I've done several "work arounds", but I just don't know what else to do. On my site
flyers.createforme.net
I can't get the "Forgot Password" and "Forgot Username" functions to work properly, consistently. I've had to do a work around link to them on the front page (created my own links in the login module). Now some (but not all) of my users get this message when they enter their verification code:
"Your password reset confirmation failed because the verification code was invalid. User not found."
I've double checked and the user is there. I've tried typing in the user name (rather than autofill) and I've worked on this off and on for months. Can someone please get my backend details and have a look for me? I'm not a coder and I can't figure this out.
UPDATE: When I use the regular "Forgot Login?" link in the CB module, it takes me to the page where I choose "Lost Password or Lost Username". No matter which I select, I enter my email address and hit ok. I'm redirected to the home page with no confirmation (or any other kind of message). I never receive an email of any kind and the password is not reset.
So, I disabled this option and added a custom link for the standard user "Lost Password" link. This was working, though not consistently. (The error found above). However, since I updated to Joomla 3.0, I now get a SQL error and it won't work at all (the error found below).
I have a LOT of users on this site and I desperately need this to work. PLEASE HELP. I appreciate any advice you can give.