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Error 500 when I send a system message

16 years 4 months ago #62656 by cyberdesign
Error 500 when I send a system message was created by cyberdesign
Hi,
my site www.portalesalsero.it has 2000 registered users and when I send a system message, after 2 minutes the server returns a 500 error. I think that the problem is the number of users, because initially it worked.

Can I set to send the message to less users simultaneously?

Sorry for my English.

Tnx

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  • slabbi
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16 years 4 months ago #62658 by slabbi
Replied by slabbi on topic Re:Error 500 when I send a system message
No, you cannot configure to send messages to less users I am sorry.

I know from some communities that it also works with 12.000 users.

You can try to increase the execution time for a php script in your server configuration.

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  • Bandola
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15 years 11 months ago #77277 by Bandola
Replied by Bandola on topic Re:Error 500 when I send a system message
I have the same problem. I have a community with 1.800 members and I get a timeout error (or something, just a blank page) when I send a System Message. It worked before.

Would it be possible to solve this. Maybe by sending X messages/step, like in Letterman?

Or is there another quick fix for this?

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15 years 11 months ago #77279 by slabbi
Replied by slabbi on topic Re:Error 500 when I send a system message
No, sorry, there is no quick fix for that.

The only way to solve that issue is to increase the time the script is allowed to run.

When you are on a shared server mayb the server is overloaded so sometimes it works sometimes not.

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