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When you have Joomla with Coomunity Builder and Uddeim integrated to Kunena you have 3 integration plugins activated!
Kunena - Integración Joomla
Kunena - Integración Community Builder
Kunena - Integración UddeIM
You must disable the private messages on Community Builder plugin configuration and turn on on Uddeim configuration. That made it work right for me! When I had the 2 plugins with private messages active I had that problem.
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