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New uddeIM Install Error-Component Not Working Yet

13 years 2 months ago #176658 by EJoomlapolis1
Hi:

I just installed this component and got the following error. I've tried to follow the readme and the faq but I just have to confess I am confused. Can someone walk me through what I should be doing here? Thanks very much. I believe it is version 1.5. My site is wpwolvesden.com and I have this enable on the forum page until I can figure this out.
Thank you

Error Message: "SQL errorDB function failed with error number 1054
Unknown column 'autoresponder' in 'field list' SQL=INSERT INTO jos_uddeim_emn (status, popup, public, autoresponder, autoforward, autoforwardid, userid) VALUES (1, 1, 0, 0, 0, 0, 62)
SQL =

INSERT INTO jos_uddeim_emn (status, popup, public, autoresponder, autoforward, autoforwardid, userid) VALUES (1, 1, 0, 0, 0, 0, 62)

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13 years 2 months ago #176660 by slabbi
Upgrading from the version 1.5 is not longer supported.
You have to update to an older version first before upgrading to uddeIM 2.5b.

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13 years 2 months ago - 13 years 2 months ago #176662 by EJoomlapolis1
Replied by EJoomlapolis1 on topic Re: New uddeIM Install Error-Component Not Working Yet
Would you be so kind as to provide more than a one line answer with helpful, specific information and process. It does not seem to make sense that one would have to update to an OLDER version to be able to upgrade to a NEW version. Is this correct? It is also confusing that there is a readme with possibly different information than an faq. Can this all be consolidated to one file?

Your site has so many versions and hot fixes, etc., that it is very difficult to know which is current and correct. I downloaded the version that appeared to be the most recent stable build. Please, I am asking for clear and precise help.

Thank you
Last edit: 13 years 2 months ago by EJoomlapolis1.

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13 years 2 months ago #176678 by slabbi
Please check the README first before posting:

====================================================================================================
HOW TO UPGRADE FROM UDDEIM 1.6 OR EARLIER TO UDDEIM 2.5
====================================================================================================

Upgrades from uddeIM 1.6 and below are not longer supported.

Please upgrade to uddeIM 1.7 using the instructions found in uddeIM 1.7 package first before upgrading to uddeIM 2.5.


...and maybe FAQ 1.3.1

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13 years 2 months ago #177005 by EJoomlapolis1
Replied by EJoomlapolis1 on topic Re: New uddeIM Install Error-Component Not Working Yet
Per your direction, I uninstalled what I had installed. I then installed your 1.7

- I have read the README and have done my best to understand and implement it.
I made the changes to the database for your 1.7

-I still get the following error on my joomla admin back end
Configuration is writeable: /home/content/92/7961992/html/administrator/components/com_uddeim/config.class.php
"Important: You have not updated your database! Please refer to the README how to update uddeIM correctly!"

-and the following when clicking on any of the modules in front end.

"SQL errorDB function failed with error number 1054
Unknown column 'autoresponder' in 'field list' SQL=INSERT INTO jos_uddeim_emn (locked, status, popup, public, autoresponder, autoforward, autoforwardid, userid) VALUES (0, 0, 0, 0, 0, 0, 0, 62)
SQL =

INSERT INTO jos_uddeim_emn (locked, status, popup, public, autoresponder, autoforward, autoforwardid, userid) VALUES (0, 0, 0, 0, 0, 0, 0, 62)"

I would think the issue is simple, can you advise me how to resolve this?

Thank you

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13 years 2 months ago #177006 by slabbi
You have _NOT_ used 1.5 before. The autoresponder has been added in 1.5 but in your database tables the required fields are still missing.

So you have to apply the database updates for uddeIM 1.4 (or maybe 1.3 or 1.2 or whatever).

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