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uddeIM and JooCM: fatal error for non-empty boxes

  • e-kinst
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13 years 2 months ago - 13 years 2 months ago #175958 by e-kinst
Hello everybody!

I have a site on a beta stage: Joomla! 1.5.23 on Linux, last versions of JooBB/JooCM and uddeIM 2.4 stable. I set JooCM as a source of profiles and thumbnails on Integration tab at backend and everything works fine while SEF URLs feature is off.

When I enable native SEF URLs almost everything remains fine - I can enter PM area, see links to all mailboxes, settings and message composing and these links are OK - except those to non-empty mailboxes. I get an error when click to mailbox containing at least one message, and it doesn't matter what non-empty mailbox to click - inbox, outbox or trashcan. Of course if I have non-empty inbox I can't enter PM area at all.

Yes, I have read FAQ in my uddeIM installation folder and search this forum for 'fatal error' - nothing similar. Also I tried to force Itemid in System tab at backend - no results. I disabled all uddeIM modules and plugins so only uddeIM component is active. No luck.

Here is a results of my investigations:

Server errors log:
Code:
PHP Fatal error: Class 'JoocmHelper' not found in /www/fintrax/users/fintrax-defender/www/htdocs/components/com_joocm/router.php on line 40
'Line 40' really means 'line 39' because I insert backtrace dump before this line. But dump contains nothing - I suppose that PHP exits before dump processed or even that router.php didn't execute at all. But when I click browser's back button at the error page I have a dump. I'm not sure it has any value but I attached it. All variables in this dump looks OK.

Error page source:
Code:
<!-- uddeIM 2.4/stable output below --> <div id='uddeim'><div id='uddeim-topborder'></div> <div class='contentheading'>Работа с личными сообщениями</div> <div id='uddeim-navbar2'><ul> <li><a href='http://defender.fintrax.ru/Kabinet/Messages.html?task=inbox'><img src='http://defender.fintrax.ru/components/com_uddeim/templates/default/images/menu_inbox.gif' border='0' alt='Входящие' />Входящие (0/0)</a></li> <li><a href='http://defender.fintrax.ru/Kabinet/Messages.html?task=outbox'><img src='http://defender.fintrax.ru/components/com_uddeim/templates/default/images/menu_outbox.gif' border='0' alt='Отправленные' />Отправленные (0)</a></li> <li class='uddeim-activemenu'><span><img src='http://defender.fintrax.ru/components/com_uddeim/templates/default/images/menu_trashcan.gif' alt='Корзина' />Корзина (1)</span></li> <li><a href='http://defender.fintrax.ru/Kabinet/Messages.html?task=new'><img src='http://defender.fintrax.ru/components/com_uddeim/templates/default/images/menu_new.gif' border='0' alt='Новое' />Новое</a></li> </ul></div> <div id='uddeim-m'> <div id='uddeim-overview'><table cellpadding='7' width='100%'> <tr><th class='sectiontableheader'>&nbsp;</th><th class='sectiontableheader'>Отправитель / Получатель</th><th class='sectiontableheader'>Сообщение</th><th class='sectiontableheader'>Удалено</th><th class='sectiontableheader'>&nbsp;</th></tr>

This is very strange code without any Joomla template code before it. I have no ideas why last one is absent.

You may take a look for the site itself if it'll help. It's likely that you can't read Russian so I provide URLs to pages concerning this problem:

1. Login page:
defender.fintrax.ru/Kabinet.html
Site has limited access at the beta stage - please use defe/pi9lA8wj to enter site area. Also use e-kinst/362412 to login to personal area.

2. PM area:
defender.fintrax.ru/Kabinet/Messages.html

3. To open trashcan:
defender.fintrax.ru/Kabinet/Messages.html?task=trashcan

I use trashcan instead of inbox to have a possibility to enter PM area and to see that all other links are OK.

Thanks in advance for any assistance. Ask me if you need any additional info. I can provide admin access if necessary.


Last edit: 13 years 2 months ago by e-kinst. Reason: Attachment

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  • e-kinst
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13 years 2 months ago #176573 by e-kinst
Sorry I'm not so familar with Joomla development so I'll have to start debugging from the very beginning. Can anybody give me any direction where to find a bug or it's my own problem?

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  • slabbi
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13 years 2 months ago #176580 by slabbi
I can only say that it is not a uddeIM bug.
It seems that another script - you said you got an error message from Joocm - dies and so you get only a partial output.
When you fix the Joocm issue, uddeIM will run fine.
Maybe you should ask your question in the Joocm support forum.

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  • e-kinst
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13 years 2 months ago #176679 by e-kinst
Dear Slabbi,

thank you very much for your attention to my troubles. Would you be so kind do clear up why uddeIM prints its output directly? As I understand Joomla framework it means that uddeIM output module was called prior to call of page template? So the problem is in calls' order, is it?

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  • slabbi
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13 years 2 months ago - 13 years 2 months ago #176681 by slabbi
uddeIM does print its output as any other component does. Joomla buffers some information, e.g. output of its framework. So when a script crashes ist might be that e.g. the header is still displayed but not the body or vice versa.

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Last edit: 13 years 2 months ago by slabbi.
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  • e-kinst
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13 years 2 months ago #176683 by e-kinst
Thank you very much, Slabbi!

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