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Blank screen after sending messages

  • billco
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13 years 5 months ago #165573 by billco
Blank screen after sending messages was created by billco
Hi, I get a blank white screen after sending a message. It will appear ok if I hit refresh. The message sends ok.

I have suspected memory issue but have 128Mb php memory and have stripped down the uddeIM settings to make it use less resources as per your FAQ section.

Hope you can help

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  • slabbi
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13 years 5 months ago #165597 by slabbi
Replied by slabbi on topic Re: Blank screen after sending messages
Please check your SEF configuration. It seems that Joomla cannot redirect to the correct page.

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  • billco
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13 years 5 months ago #165940 by billco
Replied by billco on topic Re: Blank screen after sending messages
Don't have any SEF installed, and it is switched off in globoal config.

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  • slabbi
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13 years 5 months ago #165941 by slabbi
Replied by slabbi on topic Re: Blank screen after sending messages
Have you created a menu link to uddeIM? And is the "itemid" valid (when you update uddeIM the "itemid" might be outdated).

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  • billco
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13 years 5 months ago #165942 by billco
Replied by billco on topic Re: Blank screen after sending messages
Yep, have menu item, url is /index.php?option=com_uddeim&Itemid=244 and destination url after sending a message is the same.

Note that if I refresh the page after getting the white screen, the page comes up ok.

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  • slabbi
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13 years 5 months ago #165945 by slabbi
Replied by slabbi on topic Re: Blank screen after sending messages
This is not uddeIM related, I am sorry. Have you checked if it works using a different browser? Also possible is that maybe another plugin or module breaks the redirect.

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