Problem with Antispam blocking

Hi,

I just purchased and installed Anti-Spam.

Captcha works fine so I know the plugin is installed and working. All blocking options are enabled and I added a ciuple of emails address and domains to the blocking list but nothing seems to happen. My testing shows that users used a blocked email address or domain can still register as normal.

I'm sure it's me thats doing something wrong but the documentation isnt very extensive and I just cant work out what I've missed.

Thanks,

kris

Within CB > Plugin Management > CB AntiSpam > Parameters > General ensure Block is set to Enabled otherwise blocking is globally disabled. Next within CB AntiSpam > Blocks ensure there's a green checkmark under the Blocked column. If still not working you may have everyone configured as CB Moderators as they're exempt from blocks. Navigate to CB > Configuration > Moderation and ensure Moderator View Access Level isn't set to Public or Registered for example.

Hi Kyle,

Thanks for replying.

I've checked everything you suggested and I'ts all set as you suggest. Still Captcha works but blocking registration by email address or domain doesnt.

K

Please PM backend super administrator login credentials and will take a look.