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CB Conditional - excluded fields are being cleared when user saves profile

1 week 17 hours ago #340328 by ds-sric-support
CB Conditional - excluded fields are being cleared when user saves profile was created by ds-sric-support
We have a setup in which administator users can see and edit additional fields on website user's profiles. This is achieved by apply CB conditional against 'Viewing User' to fields and their tabs. 

We've noticed that when a normal user, without view access to the additional fields, saves an edit to their profile, all values previously applied to the additional fields are cleared. Would we not expect that these values are left untouched in this scenario?

I've attached the CB condition configuration for an example of an affected field. By design, the second condition here resolves to false for a normal user. 

Please can you help us as this is causing serious data loss issues.

Many thanks

Dave
 
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1 week 16 hours ago #340330 by krileon
Replied by krileon on topic CB Conditional - excluded fields are being cleared when user saves profile
That's normal default behavior of conditioned fields. Their values reset when conditioned away. You can turn this off by adjusting the Reset parameter below your conditions.

Kyle (Krileon)
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1 week 16 hours ago #340331 by ds-sric-support
Replied by ds-sric-support on topic CB Conditional - excluded fields are being cleared when user saves profile
Great thanks. It seems odd that this setting has a purpose and is on by default.

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