Can't send messages as a regular member

It's not possible for regular members to send private messages because they cannot enter text into the message box. Even after typing blindly in there, the Captcha works and as does form submission, but it fails with an error to the effect that there's no message text. Other users (committee) can submit messages, so it looks like an odd permission problem. Surely there ought not to be an option to open the send message page if the user has no right to send them?

Note that this user is in a custom "members" but that this just inherits all "registered" permissions. I think it shouldn't be relevant, but perhaps it is for some reason?

Alex debugged this a bit. He says:

Checked in dev tools (F12) - the input box is hidden, hence no place to enter message. Placeholder for message is shown, but the actual input box is hidden.style="width: 100%; height: 175px; display: none;"When changed in dev tools "none" to "flex", box appears and text can be entered and sent.

 

 

It looks like your WYSIWYG editor isn't working. I'm guessing you set the permissions for it too strictly. Are you using TinyMCE? Within System > Plugins edit your TinyMCE WYSIWYG editor and ensure it's configured properly for registered user access. If you don't want to use a WYSIWYG editor for the PMS then in CB > Plugin Management edit the Private Message System plugin and configure it for plaintext.

Yes, spot on! Fixed now thanks.

I thought I'd fixed this, but now I see different behaviour according to the method I access messages. This looks good:


This seems to be broken for the same user and session, moments later.
 
 

I've reviewed all JCE settings and module permissions again. All looks good. I don't see anywhere to configure access by page, so I'm at a loss to know what's happened.

Actually,it is possible to enter text and "send" a message in that empty box, but there's nowhere to enter the destination so I have no idea where it went! It's not visible in the activity stream or on the forum. Enabling / disabling messaging in the forum seems to make no difference. This is all very odd.

One of those is private messages. The other is CB GroupJive Group message.

Group messaging doesn't use a WYSIWYG editor unless you enable HTML messaging in CB GroupJive > Parameters > Groups > Message. Group messaging doesn't let you specify a recipient as it's meant to message members of the group.