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Video autoplay not working

  • fioresns
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2 months 3 days ago #339171 by fioresns
Video autoplay not working was created by fioresns
Even if Enabled (CB Activity / Parameters / Streams / Media / Autoplay), videos won't autoplay.
I reduced the size (the last uploaded is 1.80 MB), and I can see that autoplay doesn't work even for
videos loaded weeks ago, that used to autoplay.
Tried on mobile too, same thing.

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  • krileon
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2 months 3 days ago #339173 by krileon
Replied by krileon on topic Video autoplay not working
The autoplay can't override browser behavior. Do you have autoplay turned off in your browser settings?

Kyle (Krileon)
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  • fioresns
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2 months 3 days ago #339174 by fioresns
Replied by fioresns on topic Video autoplay not working
Nope!

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  • krileon
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2 months 3 days ago #339177 by krileon
Replied by krileon on topic Video autoplay not working
Seams to still be working perfectly fine in my tests. What browser are you using? As per the description this doesn't apply to mobile view to avoid burning through peoples data.

Kyle (Krileon)
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  • fioresns
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2 months 3 days ago #339178 by fioresns
Replied by fioresns on topic Video autoplay not working
Doesn't work on CHROME and EDGE either.
Maybe are there more triggers other than CB Activity / Parameters / Streams / Media / Autoplay ?

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  • krileon
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2 months 3 days ago #339179 by krileon
Replied by krileon on topic Video autoplay not working
Please PM me a URL where the issue is present and will see if anything is blocking the JS responsible for the autoplay. For videos for example what it does is toggle the video player into view and send a native command to tell it to play the video. However this can be blocked by browser settings or even browser extensions easily.

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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