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Renewal

  • 100mile
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6 months 1 week ago #338063 by 100mile
Renewal was created by 100mile
Where do I find my renewal code for discount?
I would like to renew for 6 months.

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  • krileon
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6 months 1 week ago #338065 by krileon
Replied by krileon on topic Renewal
Your loyalty discount code should be emailed to you when it's close to time to renew (around 1 week before expiration). Please ensure you have not marked our emails as spam or it will go to your spam folder and likely be deleted.

Kyle (Krileon)
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  • 100mile
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6 months 1 week ago - 6 months 1 week ago #338067 by 100mile
Replied by 100mile on topic Renewal
Does this look like the discount code, [removed]

If so, I am not receiving it when I am checking out.
Last edit: 6 months 1 week ago by krileon.

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  • krileon
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6 months 1 week ago #338068 by krileon
Replied by krileon on topic Renewal
Please use the contact form below for any and all payment issues including promotion application issues.

www.joomlapolis.com/contact-us

I do not provide payment support here as I am not responsible for such things. I have very limited access to that information. With what I do have access to I do not see any issues with that promotion code in particular.

Please keep in mind you cannot combine promotions. So if you're trying to combine loyalty with a newsletter promotion code you are only permitted to use either/or not both.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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