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Registration Form - Session expired or cookies are not enabled in your browser.

  • jmaridon
  • jmaridon
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11 months 2 weeks ago #336205 by jmaridon
Error:
[Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable cookies in your browser.]

The error happens sometimes on the Registration Page upon entering the user name.

Normally the form returns a green "The username 'username' is available." or red "The username 'username' is already in use." message.

When the error occurs, it occurs on every platform for anyone trying to fill out the registration form regardless of cookie settings or page reloads. It also does not matter if the entered username is available or not.

After 10 or 15 minutes, the error goes away and the form works as expected.

Joomla 4.2.2
CB 2.7.3+build.2022.09.26.13.53.56.486969333
PHP Version 8.1.26
 

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  • krileon
  • krileon
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11 months 2 weeks ago #336210 by krileon
Your form tokens are expiring. We exclusively use Joomla for this now. Are you using any kind of page caching on your site? It's often due to an old token being cached. Issue going away after a few minutes is usually the result of a cache clear fixing it.


Kyle (Krileon)
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