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New members can't login after registration

  • Karin-su
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1 year 8 months ago #333031 by Karin-su
Hello,
I am using joomla 4.2.8, PHP 8.1.16 and community builder version 2.8.0. Recently new members get following error message, at the first login after registration:0count(): Argument #1 ($value) must be of type Countable|array, null givenI have to say, this tells me nothing. I tried to delete or change the redirect pages after login, but nothing changed. I would be very thankful, if you could help me with my problem. All users who were already registered, don't have that issue.
Greetings,
Karin
 

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  • krileon
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1 year 8 months ago #333042 by krileon
Replied by krileon on topic New members can't login after registration
Enable debug mode and maximum error reporting in Joomla global configuration then retry. Now provide the full error message with callstack (remove sensitive data from the callstack path).


Kyle (Krileon)
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  • Karin-su
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1 year 8 months ago - 1 year 8 months ago #333065 by Karin-su
Replied by Karin-su on topic New members can't login after registration
I hope I've done this right:


 
Last edit: 1 year 8 months ago by Karin-su.

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  • krileon
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1 year 8 months ago #333068 by krileon
Replied by krileon on topic New members can't login after registration
Your error isn't coming from CB. It's coming from your templates layout override of Joomla profile edit. Specifically the file below.

/plugins/system/helixultimate/overrides/com_users/profile/edit.php

Suggest contacting your template and having them fix their template.

I'm not sure why you're navigating to Joomla user edit though unless Joomla's privacy consent plugin is trying to send you there.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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  • Karin-su
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1 year 8 months ago #333072 by Karin-su
Replied by Karin-su on topic New members can't login after registration
Thank you very much. I'm going to do what you have suggested.
Karin

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