Auto action when user receives PM

Hello

I know that the internal PM plugin can be set to send mail notifications to users that receive a PM. With this setting enabled, our system will send an e-mail to all of our registered users when they receive a PM.

Our site is used by aprox 7000 users per day that communicate by PM. You can understand that the volume of the sending mails because of received PMs is too high and this has caused our site to be blacklisted twice for spamming. This is why right now we have completely disabled the notification by mail on PMs.

But not sending mail notifications for PMs when a site is Business oriented is not the best practice! You need your users to be notified by mail so that they are always inside the website.

So we thought if there is a way to use an auto action that will send notification mails to users when they receive a PM if some conditions are met.

Example of conditions
Recipient mail is not gmail.com, yahoo.com or hotmail.com

We want to send mail notifications (at first) only to companies that are registered with their company domain e-mail (xxx@theirdomain.com)

Can this be done with an auto action and how?

Thank you in advance.
 

Yes that's doable. You can send your custom email notification on the pm_onAfterCreateMessage trigger. Directly after that is actually where the PMS has its notification handling.

None of our notifications except CBSubs Mailer are designed for high volume like that (thousands per day). My recommendation is probably to offload the emailing to a 3rd party messaging service or consider using an external mail server with high ratings (e.g. Amazon SES).

Than you for your reply Krileon.

I have created the auto action and it is sending the mails fine, but it does not seem to respect one of my auto action conditions...
I do not want mails to be sent to users registered with gmail.com and hotmail.com mails.

So i set this condition in my auto action...

Field: Value
Custom value:

Contains operators apply their delimiter to the field not to the value as explained the delimiter parameter description. Delimiter usages work by exploding by the delimiter then checking if a value is in the resulting array. For your usage you should be using a REGEXP operator and write the necessary REGEXP to exclude those domains since you're needing to match against more than 1. The alternative is use multiple contains conditions via OR conditions and leave delimiter empty so it just does a string search.

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Hello Krileon
Tried both ways...
1. use multiple contains conditions via OR conditions

Auto action conditions
Field: Value
Custom Value: [cb_notif_pm]
Operator: Not equal to
Value: 0

AND

Field: Value
Custom:

The below should work fine

Field: Custom > Value
Custom Value: