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Syntax Error on GJ install

  • AlanJones
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2 years 6 months ago #329244 by AlanJones
Syntax Error on GJ install was created by AlanJones
I'm getting a syntax error when I install the GJ package
It installs GJ, Forums, the GJ module, and GJ Search, but no other GJ plugin components will install.

Any ideas?

System Information
Joomla: 4.1.2
Community Builder: 2.7.2
PHP: 7.4.29
Database: mysql 5.7.37

Package
File: 046_cbgroupjiveabout_3.5.0+2021.05.12.zip
Log:
Code:
SyntaxError: Unexpected token < in JSON at position 0

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  • krileon
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2 years 6 months ago #329246 by krileon
Replied by krileon on topic Syntax Error on GJ install
That can happen when an error is thrown during install that wasn't captured. It results in the JSON response our installer frontend UI expects being invalid JSON. Was the plugin install installed fine regardless? Does it still error if installing a second time?


Kyle (Krileon)
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  • AlanJones
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2 years 6 months ago #329247 by AlanJones
Replied by AlanJones on topic Syntax Error on GJ install
Te GJ plugin GJ Search, and GJ Forum were installed... all others failed in the GJ suite.
I've tried now about 10 times, always the same result, so error is persisting.

Also, weirdly - GJ Activity appears in the GJ Activity tab stream, but it won't appear on the main Activity stream menu, unless there is a connection between users. So, 2 users part of the same group, but the activity will only show if they are connected?
Any ideas about that?

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2 years 6 months ago #329250 by krileon
Replied by krileon on topic Syntax Error on GJ install
Download a GJ integration manually from our downloads page below. Once done unzip the package. Now try installing the integration from /extensions/cb_plugins manually within CB > Plugin Management > Install New Plugin. Let me know if that fails and if it outputs any errors. Very strange GJ About would even possibly error as it doesn't do anything during install unless it's migrating an older version of GJ About.

www.joomlapolis.com/downloads

Also, weirdly - GJ Activity appears in the GJ Activity tab stream, but it won't appear on the main Activity stream menu, unless there is a connection between users. So, 2 users part of the same group, but the activity will only show if they are connected?
Any ideas about that?

One issue at a time please. Lets get your install issue sorted out first.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
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  • AlanJones
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2 years 6 months ago #329252 by AlanJones
Replied by AlanJones on topic Syntax Error on GJ install
OK, thanks, I'll give it a try and let you know... It's a fresh install into a new J4 environment. So no old versions running.
The only other major component is Gantry 5 and the Helium template

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  • AlanJones
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2 years 6 months ago #329253 by AlanJones
Replied by AlanJones on topic Syntax Error on GJ install
That worked!

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