Orphan baskets in CBSubs

rbuelund
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2 years 10 months ago #327733 by rbuelund

Orphan baskets in CBSubs was created by rbuelund

When a user has signed up for recurring payment (Quickpay gateway) and the creditcard that he signed up with no longer is valid, then if the user activates the subscription with a new card, then the orphaned basket from the old card, is still trying to process payments, but obviously fails every time. How to clean theese baskets - must one delete them manually or what is the best practise here ?

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krileon
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2 years 10 months ago #327754 by krileon

Replied by krileon on topic Orphan baskets in CBSubs

The payment scheduler will give up after 3 failed attempts. Do not delete baskets. You would be deleting the record of those payments and their accompanying invoices. Just leave them alone and let them expire.

Kyle (Krileon)
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