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[SOLVED] Need help with changed domain

  • SKWebb
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2 years 11 months ago - 2 years 11 months ago #327568 by SKWebb
[SOLVED] Need help with changed domain was created by SKWebb
Hello support-team,

We have moved our community to a sub domain so I need some guidance.

All is working just fine for users but when logged into the administration I can't get in to Community Builder. This is what I see:

Warning: SimpleXMLElement::__construct(): /storage/content/75/4002175/forum4u.konstnarsforbundet.se/public_html/components/com_comprofiler/plugin/user/plug_cbactivity/xml/controllers/frontcontroller.xml:1: parser error : Document is empty in /storage/content/75/4002175/forum4u.konstnarsforbundet.se/public_html/libraries/CBLib/CBLib/AhaWow/View/RegistryEditView.php on line 2914 Warning: SimpleXMLElement::__construct(): in /storage/content/75/4002175/forum4u.konstnarsforbundet.se/public_html/libraries/CBLib/CBLib/AhaWow/View/RegistryEditView.php on line 2914 Warning: SimpleXMLElement::__construct(): ^ in /storage/content/75/4002175/forum4u.konstnarsforbundet.se/public_html/libraries/CBLib/CBLib/AhaWow/View/RegistryEditView.php on line 2914 String could not be parsed as XML

I have just created a new license key to the new domain witch is: forum4u.konstnarsforbundet.se
The old one was konstnarsforbundet.se


Thanks in advance!
Last edit: 2 years 11 months ago by krileon. Reason: Added [SOLVED] tag to subject

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  • krileon
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2 years 11 months ago #327572 by krileon
Replied by krileon on topic Need help with changed domain
Did you actually move the files or did you just point a subdomain to the existing file structure for your site? Have you tried reinstalling CB Activity?

Kyle (Krileon)
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  • SKWebb
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2 years 11 months ago #327575 by SKWebb
Replied by SKWebb on topic Need help with changed domain
Everything (the whole site) is moved to the subdomain.

I have not re-installed anything... I get the warning no matter where I try to go in community builder. But it's working fine from the public side...


I thought it might be problems with the license? Or?

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2 years 11 months ago #327581 by krileon
Replied by krileon on topic Need help with changed domain
We don't have licenses here. The site key is just an authentication token for downloading updates and nothing more. The error is saying that XML file is empty, but it can't be empty. My guess is something went wrong during the move. It's just a warning though so it shouldn't block backend access. Try installing latest CB Activity and see if that solves it.

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • SKWebb
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2 years 11 months ago #327584 by SKWebb
Replied by SKWebb on topic Need help with changed domain
Thank you Kyle! Installed CB Activity and now it's working again :)
The following user(s) said Thank You: krileon

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