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[SOLVED] Need help with canvas picture

  • SKWebb
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3 years 4 months ago #325498 by SKWebb
Replied by SKWebb on topic Need help with canvas picture
Thank you!

Have done it just now.

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  • krileon
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3 years 4 months ago - 3 years 4 months ago #325500 by krileon
Replied by krileon on topic Need help with canvas picture
Have reviewed your install. I see nothing wrong with your site. I was able to upload a canvas image in Chrome, FireFox, and Edge. Are you on Windows or macOS? Please be sure to also delete the account you've created for me.

Kyle (Krileon)
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Last edit: 3 years 4 months ago by krileon.

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  • SKWebb
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3 years 4 months ago #325501 by SKWebb
Replied by SKWebb on topic Need help with canvas picture
Now I looked at my profile from backend and there is a grey pic and also the pic that I uploaded. I only see the grey.

I also checked an other member and the same thing happened there... Grey pic and the pic that she has uploaded.

But on your test profile there is only the black pic that you uploaded - and that one you also can see...

I don't understand anything?? I can't take away the grey one...

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  • krileon
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3 years 4 months ago #325502 by krileon
Replied by krileon on topic Need help with canvas picture
You have upload approval enabled. You need to approve the upload. Only CB Moderators are exempt from upload approval. Either turn off upload approval globally in CB > Configuration > Images, within the canvas field specifically in CB > Field Management > canvas, create a Joomla menu item to CBs image approval page and approve those uploads, of publish the CB Workflows module in Extensions > Modules as it has a link to the image approval page if there are pending approvals.

Is this your first time using CB? Was the site handed off to you from a developer? I strongly recommend you read through the CB Primer Book, which you can download below.

www.joomlapolis.com/downloads/documents

We also have a set of videos that walk you through CB configuration, which you can find below.

www.youtube.com/playlist?list=PLp0puRITgC7PuyzPsMUECDI46VE7IFSAX

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • SKWebb
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3 years 4 months ago #325504 by SKWebb
Replied by SKWebb on topic Need help with canvas picture
Thanks a million!

Now its working :)

I will defenetly check the links you recommended.
The following user(s) said Thank You: krileon

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