Skip to Content Skip to Menu

After user register or reset password, user cannot log in.

  • Teaan
  • Teaan
  • OFFLINE
  • Posts: 2
  • Thanks: 0
  • Karma: 0
3 years 9 months ago #322963 by Teaan
After user register or reset password, user cannot log in. was created by Teaan
After registration or password reset, user can still not log in. What can I do to fix this?

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48541
  • Thanks: 8290
  • Karma: 1445
3 years 9 months ago #322995 by krileon
Replied by krileon on topic After user register or reset password, user cannot log in.
What's their status within CB > User Management? What is it saying when attempting to login?

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • Teaan
  • Teaan
  • OFFLINE
  • Posts: 2
  • Thanks: 0
  • Karma: 0
3 years 9 months ago #323050 by Teaan
Replied by Teaan on topic After user register or reset password, user cannot log in.
Hi Kyle,
Thank you for your reply, I wasn't aware you already replied, sorry for the late reply.
Regarding their status within CB - It happens to all statuses, registered, voting members, guests, superuser, admin.
Sometimes, first attempt after resetting the password seems to login one time with all statuses but after that I get the following: .

Search results for "" About 0 results

It doesn't log in and stay on the home page.

Kind Regards,
T

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48541
  • Thanks: 8290
  • Karma: 1445
3 years 9 months ago #323055 by krileon
Replied by krileon on topic After user register or reset password, user cannot log in.

Search results for "" About 0 results

It's showing that while trying to login on the home page? Seams like something might be redirecting away from login to a search page. Very strange. Do you have any 3rd party SEO extensions installed? If so try disabling them as maybe it's incorrectly rewriting a URL.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beat, nant, krileon
Powered by Kunena Forum