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[SOLVED] Error when adding new user

  • kautrand
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3 years 10 months ago - 3 years 10 months ago #322326 by kautrand
[SOLVED] Error when adding new user was created by kautrand
Installed "Export Community Builder Users to Excel/CSV file" from UKR Solution on my website. After installing when I try and add a New User thru CB I get the following error:

0 DateTime::__construct(): Failed to parse time string (mm/dd) at position 0 (m): The timezone could not be found in the database

I have run all the Database Tools from CB.
Last edit: 3 years 10 months ago by krileon. Reason: Added [SOLVED] tag to subject

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3 years 10 months ago #322329 by krileon
Replied by krileon on topic Error when adding new user

Installed "Export Community Builder Users to Excel/CSV file" from UKR Solution on my website.

We're not the developers of that. Uninstall it and see if your issue goes away. CB has built in import/export directly in CB > User Management on the right side at the top of the table (upload/download arrows).


Kyle (Krileon)
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3 years 10 months ago #322331 by kautrand
Replied by kautrand on topic Error when adding new user
Yes I know you are not the developer. I Uninstalled and still get the same database error. Any Ideas where I can fix the data base?

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3 years 10 months ago #322334 by krileon
Replied by krileon on topic Error when adding new user
You've an invalid datetime format somewhere. No idea where without a full callstack of the error. Recommend checking all your Date and DateTime fields in CB > Field Management and under Parameters if using a custom format ensure you're using a valid format.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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3 years 10 months ago #322335 by kautrand
Replied by kautrand on topic Error when adding new user
That was it. Custom Date for mm-dd for birthdays. Thank you
The following user(s) said Thank You: krileon

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