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[SOLVED] Community Builder Update Error

  • silbano
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3 years 11 months ago - 3 years 10 months ago #322082 by silbano
I purchased a Professional membership and uploaded the new CB version to my Joomla website in an attempt to update Community Builder from version 2.4.6 to version 2.4.7. I immediately received the following message. Please advise.

001_pkg_communitybuilder_2.4.7+build.2020.12.17.19.36.18.b7cc1f577.zip is being installed.
001_pkg_communitybuilder_2.4.7+build.2020.12.17.19.36.18.b7cc1f577.zip failed to install!

Warning
BLOB/TEXT column 'cb_fb_userid' used in key specification without a key length
Package Update: There was an error installing an extension: com_comprofiler.zip
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your installation before you start updating.

Error
Error updating package.
Last edit: 3 years 10 months ago by krileon. Reason: Added [SOLVED] tag to subject

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  • krileon
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3 years 11 months ago #322086 by krileon
Replied by krileon on topic Community Builder Update Error
cb_fb_userid is a custom field or a converted CB Connect field. Looks like you at some point had CB Connect installed? If so the fields would have remained and you'd need to delete them manually. CB is trying to convert the CB Connect fields to regular core text fields, but due to the database index on that column it can't. If you don't need that field anymore delete it within CB > Field Management. Shouldn't be an issue for future releases since CB Connect doesn't try to create database indexes anymore for awhile now.


Kyle (Krileon)
Community Builder Team Member
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  • silbano
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3 years 11 months ago #322100 by silbano
Replied by silbano on topic Community Builder Update Error
Thank you Krileon. Your solution resolved my problem. All is well. Merry Christmas. God is good!
The following user(s) said Thank You: krileon

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