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[SOLVED] User Profile Not Displaying

3 years 11 months ago #321810 by Strategisto2da
Replied by Strategisto2da on topic User Profile Not Displaying
Thanks Kyle,

Yes, all CB content and plugins are current. * There are no updates available at the moment. Please check again later.
Nothing shown to update using the tool.

Our PHP version is 7.3.21
Joomla version 3.9.23
CB version: 2.4.7+build.2020.11.19.14.24.58.59e8c0858

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3 years 11 months ago #321811 by krileon
Replied by krileon on topic User Profile Not Displaying
Please PM backend super users login credentials and will take a look.

Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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3 years 11 months ago #321820 by krileon
Replied by krileon on topic User Profile Not Displaying
Have reviewed your install. Your issue is caused by 3rd party plugin "My Mailbox" (cb.jlms.mymailbox) in CB > Plugin Management. I've unpublished it and confirmed can reach profile fine now. Recommend contacting the developer of that plugin.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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3 years 11 months ago #321823 by Strategisto2da
Replied by Strategisto2da on topic User Profile Not Displaying
Awesome Kyle!

Thanks very much for all your efforts here.

Have a good one !
The following user(s) said Thank You: krileon

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