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Cannot download CB Subs update

  • quartz
  • quartz
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4 years 5 days ago #321457 by quartz
Cannot download CB Subs update was created by quartz
We have a paid subscription until November 2021, but the downloads page ask me to buy the plugin. This is not the first time this has happened. Please fix it for me!

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  • krileon
  • krileon
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4 years 5 days ago #321459 by krileon
Replied by krileon on topic Cannot download CB Subs update
Please use the contact form below if you've any billing issues. It's possible there was an issue with your payment.

www.joomlapolis.com/contact-us


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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