There is a sudden error in my user registration. The user fills out the form and after clicking sign in, nothing happens. _> i stay in the same screen and password dissapears.
all fields are validated.
In the backend no user appears. i am using the cb registration menu.
The system is set up correctly for emails and so on and it worked fine a few days ago.
Please help urgently as I have an ad campaign running and if this doesn't work, i am paying for the ads for nothing.
Last edit: 4 years 2 months ago by krileon. Reason: Added [SOLVED] tag to subject
Sounds like you've a fatal JS error on the page probably blocking the form submit as the validation JS fails. Press F12 to open your browsers developer tools and check the Console tab after refreshing the registration page to see if there's any fatal errors there (they'll be red). Switch to default Joomla protostar template to quickly check if it's your Joomla template causing it. If it worked fine a few days ago it stands to reason something you recently changed has caused the issue; try to recall what you've changed recently and undo what you've changed.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Have you performed the above instructions to see if there's a fatal JS error on the page? Have you tried swapping to Joomla protostar template?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
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Search the forums CB links:
Documentation
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Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
