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[SOLVED] [CB PLUGIN MENU] Access to some submenus does not work

  • Julien04
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4 years 2 months ago #320399 by Julien04
Replied by Julien04 on topic [CB PLUGIN MENU] Access to some submenus does not work
Same with other computer :/

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  • krileon
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4 years 2 months ago #320402 by krileon
Replied by krileon on topic [CB PLUGIN MENU] Access to some submenus does not work
I've no idea what you've configured to cause this, sorry. I don't see how you could even cause this to happen to be honest. If you've any 3rd party CB plugins installed that are not provided by us try uninstalling them to see if they could be causing problems. Try unpublishing 3rd party Joomla extensions in Extensions > Manage to see if that resolves it. Something is either blocking the click event on buttons or breaking the JS, but sounds like something is blocking click events.

Kyle (Krileon)
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  • Julien04
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4 years 2 months ago #320408 by Julien04
Replied by Julien04 on topic [CB PLUGIN MENU] Access to some submenus does not work
I haven't installed any plugins or the like for a while. It still worked last week. I will do some tests.. Thank you for your patience

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4 years 2 months ago #320411 by krileon
Replied by krileon on topic [CB PLUGIN MENU] Access to some submenus does not work
Strange, please PM backend super administrator login credentials and will take a look.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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  • Julien04
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4 years 2 months ago #320412 by Julien04
Replied by Julien04 on topic [CB PLUGIN MENU] Access to some submenus does not work
Whaoo ...

I was using a SuperAdmin account with only SuperAdmin group access.

I did not know that it was necessary to grant the rights of the group in addition to super Administrator to access the submenus.

The submenus that I could access were all in public.

I created this account following your advice a few days ago and stopped access to Frontend for Super Admin. I did not make the connection quickly ...

The mystery is closed ... Sorry for lost your time .. Was for me ..

Have a nice day anyway and thank you for your support!

Ps : Thank you for your suggestion to connect to my site, it's really nice of you! Gratitude, I drop the bunch lol
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