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[GROUPJIVE] Page error after try to create a group (limited at 3 by users)

  • Julien04
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4 years 3 months ago - 4 years 3 months ago #319713 by Julien04
Hello,

I have just deactivated the SEO of Joomla and the redirect is done on the GroupJive Category page containing the error:

You do not have sufficient permissions to create a group.
This category must not exist.


Enabling SEO Joomla seems to be the cause :)

https://www.MY_DOMAIN.fr/index.php?option=com_comprofiler&view=pluginclass&plugin=cbgroupjive&action=categories&func=all&Itemid=1468

I send screenshoot of my SEO Configuration

Link of ItemMenu to Create a new group :

index.php?option=com_comprofiler&view=pluginclass&plugin=cbgroupjive&action=newgroup

Thanks !
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Last edit: 4 years 3 months ago by Julien04.

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  • krileon
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4 years 3 months ago - 4 years 3 months ago #319714 by krileon
What Joomla menu item is associated with the Itemid 1468? Is it actually a Joomla menu item to CB GroupJives All Categories page or something else?

This category must not exist.

This would mean it's trying to redirect to the category you're trying to create a group in, but the category doesn't exist. Was a category selected from the category dropdown?


Kyle (Krileon)
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Last edit: 4 years 3 months ago by krileon.

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  • Julien04
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4 years 3 months ago #320000 by Julien04
Hello !

Thanks for your reply Kyle !

I just came back from holidays.. :)

The Joomla Itemid 1468 menu item links to:

Plugin CB> CB GroupJive> New Group

link: index.php? option = com_comprofiler & view = pluginclass & plugin = cbgroupjive & action = newgroup

And not all categories.

This link leads directly to the page to create a new group.

I attach Screenshoots.

Thanks!

ps : Work without SEO
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  • krileon
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4 years 3 months ago #320012 by krileon
Looks like you're getting stuck in a loop due to that being your only Joomla menu item to CB GroupJive causing Joomla to try and route back to it based off the Itemid. Create a Joomla menu item to CB GroupJive All Categories page then turn SEO back on and see if that fixes the redirect loop. Note this menu item doesn't need to be on a menu module and can just be under a new menu type that isn't assigned to a module if you don't want it actually visible on your menu.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • Julien04
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4 years 3 months ago #320018 by Julien04
Thank you for your reply but that doesn't change anything.

I created a joomla item linked to CB Groupjive All categories in the same menu to test.

SEO activation still creates the error.

I notice a new thing.

When I click back on the error page and click on any CB Groupjive link in this menu, the error: You do not have sufficient rights to create this group appears.

Like a delay.

Another related thing, I created an item joomla Plugin> CB Groupjive> Message Group in an other Menu and the same error appears.

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  • krileon
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4 years 3 months ago #320019 by krileon
Please PM backend super administrator login credentials and will take a look. Something is wrong with your menus as it's not able to go to a general GJ menu item when access fails, which it should be doing. This all appears to work fine locally and on our demo site so must be a menu case I've not yet covered in testing.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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