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[#8257] Plugin AutoAction installation problem

  • AchLive
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4 years 7 months ago #317484 by AchLive
Replied by AchLive on topic Plugin AutoAction installation problem
Hi Krileon, I followed your directions.
I installed the CB version pkg_communitybuilder_2.4.4 + build.2020.03.19.14.05.32.e6a0c6b92 with the normal Joomla method for installations. The installation is successful.

After I installed the plugin version plug_cbautoactions_8.0.0 + build.2020.03.02.16.58.39.4d86e272e.png and also in this case the installation is successful.

I ran after installing the latest version of the Auto Action plugin and the errors that I have already indicated in the previous posts return.
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  • krileon
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4 years 7 months ago #317493 by krileon
Replied by krileon on topic Plugin AutoAction installation problem
It was probably loaded when it was attempting to clean up its old library files. This may happen for a few plugins as they transition to no longer duplicating their library files and instead just use proper autoloader usage. Install it a second time and it should install fine.


Kyle (Krileon)
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  • AchLive
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4 years 7 months ago #317496 by AchLive
Replied by AchLive on topic Plugin AutoAction installation problem
Unfortunately it still does not work, I have tried several times to install but always the same error.
Are there other works that can be done to fix the problem? Thanks

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  • krileon
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4 years 7 months ago #317507 by krileon
Replied by krileon on topic Plugin AutoAction installation problem
Please check server error log to see if any fatal errors are logged at time of install. I am unable to reproduce your issue on my end. Try unpublishing CB Auto Actions in CB > Plugin Management then installing to see if that helps. If not then there maybe something in the installation of the system actions causing an error that should be logged in server error log.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • AchLive
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4 years 7 months ago #318037 by AchLive
Replied by AchLive on topic Plugin AutoAction installation problem
Hi krileon! it looks amazing but i can't solve the problem in localhost.
I tried to install both CB and AutoAction Plugin again, I tried to uninstall the plugin and install again but I still get the error even with the latest version of the plugin.
I attach the image of the error referring to the last installation.

I can install without problems only the version "8.0.0 + build.2020.03.02.16.58.39.4d86e272e" while all subsequent versions I can not install and produce the error.
Is there any other way to install the plugin update? I have already tried both from the CB management and from the Joomla management
Thanks for the support.
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  • krileon
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4 years 7 months ago #318049 by krileon
Replied by krileon on topic Plugin AutoAction installation problem
Enable debug mode and maximum error reporting in Joomla global configuration then retry. Next check server error log to see what the error is as it's throwing a 500 server error. I can't help you with issues on localhost installs. Likely just a server configuration problem of some kind.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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