[SOLVED] Lost Password Responses

trlbldr
OFFLINE
Posts: 102
Thanks: 8
Karma: 1

5 years 4 months ago - 5 years 3 months ago #313411 by trlbldr

[SOLVED] Lost Password Responses was created by trlbldr

Several users of our website (usncva.org) have reported receiving as many as five distinct passwords in response to a single request for a new password. Others have reported this error message when they requested a new password:

Your IP address has been blocked due to suspicious activity. If you feel this is unwarranted, contact the Webmaster.

Any ideas? Thanks.

Don White

Last edit: 5 years 3 months ago by krileon. Reason: Added [SOLVED] tag to subject

Please Log in or Create an account to join the conversation.

krileon
ONLINE
Posts: 48551
Thanks: 8291
Karma: 1445

5 years 3 months ago #313420 by krileon

Replied by krileon on topic Lost Password Responses

Several users of our website (usncva.org) have reported receiving as many as five distinct passwords in response to a single request for a new password. Others have reported this error message when they requested a new password:

Are you using reCaptcha Invisible in CB AntiSpam? Another user reported potential conflict with it and Joomlas reCaptcha Invisible being used at the same time. In cases like that I suggest setting CB AntiSpam captcha mode to Joomla so it just uses Joomlas plugin.

Your IP address has been blocked due to suspicious activity. If you feel this is unwarranted, contact the Webmaster.

Are you using CB AntiSpam and its Auto Block functionality for Forgot Login?

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

The following user(s) said Thank You: trlbldr

Please Log in or Create an account to join the conversation.

trlbldr
OFFLINE
Posts: 102
Thanks: 8
Karma: 1

5 years 3 months ago #313443 by trlbldr

Replied by trlbldr on topic Lost Password Responses

Thanks, Kyle! Resolved.

Don White

The following user(s) said Thank You: krileon

Please Log in or Create an account to join the conversation.

Moderators: beat, nant, krileon