CB Anti-Spam has no audio output.

Hello CB Team,

Regarding the CB Anti-Spam plugin, it would appear to have no audio output when the button is clicked.

I have:

1. Enabled CB Anti Spam plugin within the Community Builder Plugin Management
2. Enabled Capture CB Anti Spam in the Joomla plugin management area
3. I have configured both plugins, they are set to code / internal
   
4. Turned the volume up to full on both iMac and iPad but get nothing except for being deafened by Siri!
5. The refresh button works correctly.

I tried the capture on the registration page of this site and the audio works perfectly, it is so clear and easy to hear.

Any ideas as to why there is no audio on my version please?

My guess is a fatal JS error is breaking the JS responsible for playing the audio or the ajax endpoint is blocked for some reason. First ensure CB AntiSpam is public and published in CB > Plugin Management. Next ensure the tab the Captcha field is on is published and public. This should guarantee public access to CB AntiSpam endpoints. Next try to use the refresh icon to see if the image refreshes. If it does then the endpoint can be reached fine.

If refresh doesn't work then it's guaranteed to be a fatal JS error breaking it. You'd need to press F12 to open your browsers developer tools then select the Console tab. Next refresh the page and attempt to play the audio to see if any fatal JS errors are present in the Console tab.

If still having trouble please PM the URL to your registration page and can take a look.