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A new registered user can't see the profile of other old users

  • shih
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5 years 11 months ago #309216 by shih
My old users all have some kinds of connections so they can see other's profile. Also I used CB Privacy Rule.

However, a new user just registered, he has no access to view the profile of any of the old users.

My configuration is as below:
1. CB configuration→User Profile→Profile View Access Level: Registered


2. CB Privacy:
I enabled the privacy of : "User", "Connections" and "Connection Type".

I want a registered user can view the profile of other registered users. How should I do about this?

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  • krileon
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5 years 11 months ago #309223 by krileon
Are you using the Profile Privacy field? Sounds like you changed the default privacy rule causing all profiles to be protected by default. I believe in another topic this was changed to default to Connections. Edit the Profile Privacy field in CB > Field Management and change its specific default to User.


Kyle (Krileon)
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  • shih
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5 years 11 months ago - 5 years 11 months ago #309237 by shih
In fact, I changed this setting below, then the users profile became visible to other users. It was "Disable". After I changed it to "Enable", the new user can see others profiles.





However, I don't understand why. Would you please clarify for me? Would this have any other effect?

Also, I checked Field Management→Profile Privacy→Parameter. However, I didn't see a Privacy Tab with a default option. Instead I saw a Rule tab like below:


Is it what you are mentioning?
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Last edit: 5 years 11 months ago by shih.

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  • krileon
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5 years 11 months ago #309243 by krileon

In fact, I changed this setting below, then the users profile became visible to other users. It was "Disable". After I changed it to "Enable", the new user can see others profiles.

You've just turned off the Profile Privacy fields ability to block direct access to profiles.

Also, I checked Field Management→Profile Privacy→Parameter. However, I didn't see a Privacy Tab with a default option. Instead I saw a Rule tab like below:

Edit Profile Privacy within CB > Field Management and under Parameters > Display > Display change the Default. It is likely set to be "Same as Global" and you set the global to Connections in another topic. Either change the global default back to something all users can access (e.g. Users or Public) or change it specifically for the Profile Privacy field.


Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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  • shih
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5 years 11 months ago - 5 years 11 months ago #309263 by shih
Yes, on my default option my setting is "Same as Global" but I don't have any choice like "public" or "user". It seems I have solved my problem. All user can see each others' profile now.

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Last edit: 5 years 11 months ago by shih.

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  • krileon
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5 years 11 months ago #309269 by krileon

Yes, on my default option my setting is "Same as Global" but I don't have any choice like "public" or "user".

Because you've turned off those privacy rules.

It seems I have solved my problem.

What has? Changing the globals to allow Users or Public?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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