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my cb config page not load

  • saman2
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6 years 1 month ago #307636 by saman2
Replied by saman2 on topic my cb config page not load
thank you and admin(i and my friend is admin of server,i have VPS) of server do something and it is ok.
now we have other problem when user upload picture for his profile get this error :

Error
Profile image : Unable to open image /home/lmskaran/domains/lmskaran.com/public_html/tmp/ff9df22b9b46cd97619aeb7b2e0be071.tmp

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  • krileon
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6 years 1 month ago #307650 by krileon
Replied by krileon on topic my cb config page not load
You've a permissions issue with PHP being unable to access tmp. This is necessary since the file needs to be processed and merged. Contact your host regarding this.


Kyle (Krileon)
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  • saman2
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6 years 1 month ago - 6 years 1 month ago #307784 by saman2
Replied by saman2 on topic my cb config page not load
for future users:
all of my problem solved when i use cloud linux on my server and enable imagik and gd and some other config.
for Kyle:
i install fresh xampp with php 7, fresh joomla + CB on my local and the cb config page have problem and not loaded and i use Xdebug then say me you have not Imagik , but we have not this problem in the past. it seems if you can do some exception error for GD2 or Imagik , it is good for new user.
please see this link:
pecl.php.net/package/gmagick
according above link, Gmagik for php > 5.6 is not exist for windows servers.
when install CB on php 7.2 and xampp on my local , return this error:
Code:
Warning: Uncaught Imagine\Exception\RuntimeException: Gmagick not installed in C:\Users\work\AppData\Roaming\xampp\apps\joomla\htdocs\libraries\CBLib\Imagine\Gmagick\Imagine.php:37 Stack trace: #0 C:\Users\work\AppData\Roaming\xampp\apps\joomla\htdocs\libraries\CBLib\CBLib\Image\Test.php(61): Imagine\Gmagick\Imagine->__construct() #1 [internal function]: CBLib\Image\Test->Gmagick('', NULL, 'params') #2 C:\Users\work\AppData\Roaming\xampp\apps\joomla\htdocs\libraries\CBLib\CBLib\AhaWow\View\RegistryEditView.php(4713): call_user_func_array(Array, Array) #3 [internal function]: CBLib\AhaWow\View\RegistryEditView->_form_custom('', NULL, Object(CBLib\Xml\SimpleXMLElement), 'params') #4 C:\Users\work\AppData\Roaming\xampp\apps\joomla\htdocs\libraries\CBLib\CBLib\AhaWow\View\RegistryEditView.php(3503): call_user_func(Array, '', NULL, Object(CBLib\Xml\SimpleXMLElement), 'params') #5 C:\Users\work\AppData\Roaming\xampp\apps\joomla\htdocs\libraries\CBLib\CBLib\AhaWow\View\RegistryEditView.php(1536): CBLib\AhaWow\View\RegistryEd in C:\Users\work\AppData\Roaming\xampp\apps\joomla\htdocs\libraries\CBLib\Imagine\Gmagick\Imagine.php on line 37
Last edit: 6 years 1 month ago by saman2.

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  • krileon
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6 years 1 month ago #307795 by krileon
Replied by krileon on topic my cb config page not load
It won't use GMagick unless you selected GMagick for image processing. Within CB > Configuration > Images set "Image Software" to "Auto" or "GD2". The check for what image processing is available is contained in a try catch and works perfectly fine in my tests; unsure why yours is not being caught by the try catch.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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  • saman2
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6 years 1 month ago - 6 years 1 month ago #307953 by saman2
Replied by saman2 on topic my cb config page not load
i find the problem after spend many hours , when i disable the Xdebug as you advise me in another thread , the config page load correctly ... i don't understand what is the main problem or is it related to config of Xdebug or related to all xdebug. if you want, i can send my xdebug custom configuration and setting. as you know some of Jextension such as Rsfirewall not compatible with Xdeug,maybe CB also need more compatible with xdebug. it is work with xdebug in the past but when we do some custom config , this problem occur, means the CB config page not loaded and some time say imagik or gd or gmagik not install , but infact there installed on my server.
Last edit: 6 years 1 month ago by saman2.

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  • krileon
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6 years 1 month ago #307972 by krileon
Replied by krileon on topic my cb config page not load
I am using xdebug perfectly fine in my development and test environment with CB. As we do not assist with server configuration issues I don't know what more to suggest as it appears you have some sort of server configuration related problem. Maybe your xdebug version is out of date and not compatible with your PHP version. Can't really see why xdebug would suddenly break the try catch in the image engine availability test though.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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