Ensure both CB and CB Gallery are absolutely the latest builds. Once done updating retry to see if issue persists. If it does press F12 to open your browsers developer console then click to open a modal window and see if any errors (they'll be in red) are shown on the Console tab as something could be conflicting with the jQuery.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Where are you trying to access the gallery from? Activity stream? Gallery page? Looks like there's either an error during display of the gallery item or the URL is being rejected entirely due to an access check. If accessing from anywhere other than profile ensure the Gallery tab is published and public then retry.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
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Localization
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CB Quickstart
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
My gallery works according to your advise on an older ticket (#286770). Created a gallery fieldtype that shows in "tab 1". So the gallery was working like a charm through the gallery fieldtype for about a year.
The gallery "gallery fieldtype" is viewed through the profile page.
Cb Gallery plugin access level... Public
Cb Gallery tab access level... Public
gallery fieldtype Tab access level... Public
The funny thing is that it was working fine before last update to 2.0.1+build.2017.04.08.00.37.01.3dd80cf4e
Please PM backend super administrator login credentials and will take a look.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
Documentation
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Localization
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CB Quickstart
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CB Paid Subscriptions
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Add-Ons
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Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
