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CBSubs likely didn't do it then. The Registered usergroup is selected by default in CB > User Management > New. You need to check what usergroups you've selected for the user when creating them as CBSubs will not control a usergroup it's not specifically configured to.Assigning the proper plan to individuals through CB | User Management resulted in the additional assignment of the "Registered" user group to each individual.
Yup, always use the highest subscription support forums available to you. Our current support priority is as follows.By the way, I think this topic was moved from the CSubs GPL forum to Professional Member Support Forum.
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"The Registered usergroup is selected by default in CB > User Management > New. You need to check what usergroups you've selected for the user when creating them as CBSubs will not control a usergroup it's not specifically configured to."
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