Yes, it should have the confirmation link. Does your Pending email within CB > Configuration > Registration have the [CONFIRM] substitution? Email confirmation must also be enabled within CB > Configuration > Registration.
Thanks, the issue was that the email confirmation was not enabled.
It will resend the Pending email and not the Welcome email. There's no feature or real need to resend the Welcome email as it doesn't or shouldn't contain any vital information. Both confirmation link and password would be sent in the Pending email (note you can't resend the password, it has already been encrypted). If you want to resend the contents of the Welcome email I suggest just using the Mass Mailer function.
I disagree:
- There are many reasons/scenarios to have the ability to resend the registration email at the click of a button. I disagree that it doesn't contain any vital information. In the CB configuration page you have the ability to completely customize the registration email that is sent out to users/clients. The content depends on the type of implementation, business model and individual needs. The registration email contains more than just a username. In many of our projects it explains how to reach the login area, how to use the site, hours of operations, policies, directions to a physical location, individual customer number and much more... It is an extremely important email because it is the first contact with the user/customer after signing up on a CB website. Now, if for any reason the registration email was not properly sent, or it went to the junk/spam folder, whatever the reason might be, when you get a call or email request from the user/customer, it is just much easier to click a button and resend it to the user/customer on the fly.
- It functions better when multiple people are accessing the backend to manage users. You do not want all employees to just create their own email layouts to send user/client information to a customer. Since the registration email (except pending) is the only email you can customize and save the layout for, it basically serves as a template other employees cannot change.
- the Mass Mailer is good for sending a group of users a general message but it is not practical for the purpose of resending registration information for one user. CB Mass Mailer doesn't have the ability to create and save templates. You would have to copy over the email registration content every time to send the user a copy of the registration email.
- If we compare CB to other similar Joomla solutions, CB is by far the most superior and most versatile solution. This has allowed us to use CB for many different types of applications and not just creating communities. We have even used it to create solutions to manage certain types of retail environments. In one of those instances, we needed to migrate an entire retail customer database to CB and the company owner specifically wanted the option to have the user registration email sent on a case by case basis by his staff. Again, the versatility of CB is powerful, and in my opinion this is one of the strongest attributes against it's competitors. I can imagine that because of this, you must receive many types of requests that might not seem in line with your development objectives. So you probably have to carefully evaluate and balance many requests for features. I think this one makes a lot of sense even if you just use CB to build a small online community.
Thanks,
Sima
krileon
