[#4409] IDev and Pixel Tracking

Kyle, what do mean by "It should be fine to just ignore it in that case"?

Kyle, more input from IDev. To be clear, the problem is with the second month transaction for $14.95. This is what IDev says:


The problem is that the commission is not being processed for the second month when the payment has been made.

That is indeed a problem and one you need to talk to CBSubs about to find out why the second pixel call (for the second month) also has a 0.00 or missing sale amount on it. As far as I can tell, the following is what you should be seeing.

Month 1/Signup:
idev_saleamt=0.00
- This is correct, it's a FREE trial and will result in a processing error, one that can be removed or as suggest by CBSubs not called at all if the amount is 0.00.

Month 2/First Rebill:
idev_saleamt=14.95

That would result in a commission being created. The problem is, CBSubs isn't sending 14.95 as the value on the rebill call. We're still receiving 0.00 OR NULL (nothing at all).

CBSubs shouldn't be sending 0.00 for the renewal unless it's a free renewal for whatever reason. That API call works perfectly fine and reports the price perfectly fine. Are you sure the renewal is causing a free price to output? Add var_dump( $price ); to line 68 of the file linked earlier. Now make a manual renewal and see what price is output. If nothing outputs ensure debug mode and maximum error reporting are set within Joomla global configuration. This will give us a better idea of what price exactly is being sent.

Ah, I think I may have found the issue. I believe getPrice is always returning the first rate (0.00). Change $item->getPrice() to $item->rate and it should work fine. I've created a bug ticket to investigate this further.

#4409

Hi Kyle, that seems to be the solution. All of my converting subs this morning reported the correct sales amount to IDev. Thanks for you help on this.

Mike