Skip to Content Skip to Menu

🌲 Merry Christmas! Great savings on Professional and Developer Memberships! Get 25% off now with code XMAS-2024!

[SOLVED] user edit save button does not work

11 years 11 months ago - 11 years 11 months ago #217887 by stefantausg
Joomla 2.5.8
CB 1.9

Hello,
if I want to edit a user in the backend does not work the Save button. The Cancel button does not work. In the frontend, but I can change everything and save

regards
Stefan
Last edit: 11 years 11 months ago by krileon.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48630
  • Thanks: 8307
  • Karma: 1446
11 years 11 months ago #217901 by krileon
Replied by krileon on topic Re: user edit save button does not work
Review browser error log when clicking the save or cancel button to see if there is a JS error preventing the save/cancel JS from working.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

11 years 11 months ago #217906 by stefantausg
Replied by stefantausg on topic Re: user edit save button does not work
Hello,
thanks for the answer.
There is no error message. Nothing happens.

If I go with the mouse on the Save button when firefoxx browser it shows me in the status bar ... index.php # save
Cancel: index.php # showusers

But there is no error message


Stefan

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48630
  • Thanks: 8307
  • Karma: 1446
11 years 11 months ago #217913 by krileon
Replied by krileon on topic Re: user edit save button does not work
If only the save button wasn't working I'd say something was causing a validation issue, but as cancel isn't working either it's likely a conflict. Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

11 years 11 months ago #217937 by stefantausg
Replied by stefantausg on topic Re: user edit save button does not work
you have ha PM

Thanks
Stefan

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48630
  • Thanks: 8307
  • Karma: 1446
11 years 11 months ago #217939 by krileon
Replied by krileon on topic Re: user edit save button does not work
Have reviewed your install and discovered it's a bug in the JS established by CB Conditional (you've conditionals set to function on backend). I've created the below bug ticket and fixed for next release.

forge.joomlapolis.com/issues/3846

I've installed a fixed copy for you and confirmed resolved. Please also confirm is now working.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: stefantausg

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum