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[SOLVED] cbsubstax install error

  • tarzan
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12 years 9 months ago - 12 years 9 months ago #190645 by tarzan
[SOLVED] cbsubstax install error was created by tarzan
Hi,

Joomla!1.7.4
Community Builder 1.8 RC
CBSubs 1.3.0 RC1

max_execution_time = 300
max_input_time = 300
memory_limit = 300M

mysql.connect_timeout = 60

Just can't get the tax plugin to install to this new upgrade. Tried numerous times, both as an upload & from install directory.
I understand that it's big (500 - An error has occurred. String could not be parsed as XML)

Is there a way I can install this manually via FTP?
Last edit: 12 years 9 months ago by krileon.

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12 years 9 months ago #190664 by krileon
Replied by krileon on topic Re: cbsubstax install error
My guess is the limits you've supplied aren't actually working. Our tests show it working fine. Please check php information and ensure your memory limits and such are working properly. There is no manual install, sorry. Are you able to install CBSubs 1.2.2 tax plugin?


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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  • tarzan
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12 years 9 months ago #190724 by tarzan
Replied by tarzan on topic Re: cbsubstax install error
Thanks for the reply & looks like my memory limits weren't correct after all - did a memory test using your php script & the account is limited to 64!

I guess my client will need to upgrade his hosting package.

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  • krileon
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12 years 9 months ago #190728 by krileon
Replied by krileon on topic Re: cbsubstax install error
64M is plenty assuming you don't have everything on Joomla.org from here to the sun installed, lol. Please PM backend super administration/user login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • tarzan
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12 years 9 months ago #190826 by tarzan
Replied by tarzan on topic Re: cbsubstax install error
Hi Krileon,

I PM'd you yesterday - wondering if you had a chance to check it out?

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12 years 9 months ago #191443 by tarzan
Replied by tarzan on topic Re: cbsubstax install error
Hi Krileon,

Well, moved site to new host & was able to finally install the plugin - so I guess you can call this resolved.

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