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Only the free plan is configured to log commissions for upgrades.krileon wrote: Upon review of your plans none of them were configured to log commissions for upgrades.
This is something that we don't want ! We want to allow commissions for first time buyers but not for upgraders !krileon wrote: This means commissions will only work for newly registered users who are purchasing one of the plans for the first time. Any purchase after being registered is basically considered an Upgrade as you're upgrading from Free user/plan to another plan.
I temporarily set the Business plan to allow commissions for upgrades and made a purchase, which successfully registered the commissions.
With commissions set to upgrade for the free plan only, I just created a new user buying the business plan and this did not work !!krileon wrote: Please review your plans and set "Subscription Update(Upgrade):" to "New Commission" if you'd like commissioning for existing users. Otherwise it will only function for newly registered users.
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If they upgrade from a free plan to a paid plan that is considered an upgrade commissions, so you'd need to allow upgrade commissions for the plan they're upgrading to. New registrations would continue to work as normally assuming they paid for a plan during the registration process.Newly registered users buying the plans or free users upgrading are only allowed to receive commisions.
That is not how it works. It's upgrades to that plan. Meaning you need to allow upgrade commissions for the paid plan and not the free plan.With commissions set to upgrade for the free plan only, I just created a new user buying the business plan and this did not work !!
It's for upgrading to that plan and not upgrading from that plan. Meaning you need to reverse your configuration.Do you mean that the setting "Subscription Update(Upgrade):" works for the reverse ? I mean upgrading from another plan to the one chosen ?
Certainly, for all your paid plans set "Subscription Update(Upgrade):" to "New Commission". Then disable upgrade commissions for your free plan.Could you tell me what would be the settings for this rules ?
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Ah! That certainly could cause a major difference. Will prepare some sandbox tests and see what could be happening. Wonder if the cookie is expiring or being lost perhaps. Unsure at the moment, but will absolutely take a look.Could you check the paypal sandbox and paypal normal paiement gateway, there could be something wrong with it and PAP ? we cannot promote the website until this is not solved
Just for clarification the fields on registration are working fine? However, the fields you're populating with CBSubs Fields integration are not? This could just be a matter of plugin order. Plugins execute in the order they are placed in Plugin Management. So you should be able to move the CBSubs Fields integration to be before the CBSubs PostAfPro integration and that would ensure the fields are populated before PAP executes.Secondly I have noticed that all data are not transferred to the PAP commissions fields (5). The reason seems to be that fields depending from the plan subscribed are not filled before the data is sent to PAP, meaning that only my 3 first files are filled because they are completed during registration.
Fields depending from the plan subscription are not transferred to PAP. Could you change this so that all fields may be sent after the plan has been correctly applied ??
Unfortunately you can't. The integration has no way of distinguishing what the user is upgrading from. Would be good to see with a future release the integrations taking advantage of the Conditionals features that plans are able to take advantage of, but this wouldn't be for sometime later as we finalize the conditional usage and its API.We want people registering to paying plans to generate commissions, people with free registering buying a paying plan generating commissions, but no commissions has to be paid for moving BETWEEN plans and upgrading to Starter to Pro for instance.
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