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CBSubs - integration with Akeeba Ticket System credits

  • BrianLisle
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9 years 2 months ago #270663 by BrianLisle
Can CBSubs add / expire ticket credits in the Akeeba Ticket System? I want to have a monthly subscription that would allow only so many help desk tickets - no rollover of credits. ATS supports a credit system, so one ticket would be one credit. At the end of the month, the subscription would auto-renew (resetting the credit amount, we'll say back to 5) or if it expired, remove any remaining credits. I would also want to have an add-on so subscribers would be able to purchase extra credits. (valid for one month)
How would this be done?

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  • nant
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9 years 2 months ago #270722 by nant

BrianLisle wrote: Can CBSubs add / expire ticket credits in the Akeeba Ticket System? I want to have a monthly subscription that would allow only so many help desk tickets - no rollover of credits. ATS supports a credit system, so one ticket would be one credit. At the end of the month, the subscription would auto-renew (resetting the credit amount, we'll say back to 5) or if it expired, remove any remaining credits. I would also want to have an add-on so subscribers would be able to purchase extra credits. (valid for one month)
How would this be done?


You would have to understand how ATS handles these credits in its database and use the CBSubs SQL integration plugin to manipualte things in the database to support your use case.

Sorry, no experience with ATS.

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