Thanks for checking back. Ok let me clearifying it. The upgrade of CB itself is easy and great due to your quick preparation of upgrade packages and backwards compatibility.
The problem is upgrading Joomla an make sure that all the required 3rd party plugins also receive updates to work with the new Joomla and CB.
And I on´t mean requirement of exotic features but features that makes CB an up to date social solution. For example:
www.jomwall.com
and
www.joomduck.com
. If such features were built in it would make upgrading easier.
So what you should address from my point of view:
1. Feature completeness in terms of up to date features to reduce need of 3rd party tools
2. Reduce need of core hacks for layout
But there are other things where Joomlapolis should improve:
1. Make it easier to develop for CB by improving your documentation: See what Easysocial is doing:
docs.stackideas.com/developers
2. Offer paid customization service.
CB is great and a lot is possible. But everything seems to be a bit outdated and complicated compared to your competitors solutions.
If you would address these issues quickly CB surely could be on top of all existing solutions again. At this time for me (and I am only speaking for myself here) it is not.
And I am not talking about doing all this for free. While it is great that there is a free version, a feature complete version does not have to be for free. I wouldn´t even mind if you would raise the cost for that to the same level like your competitors, which is 149 Euros for Easysocial for example.
Edit: Of course I am interested in the new layout of CB 1.10. I see 90 tickets open in forge and it is scheduled for end of this month but I doubt that.